While we know and feel that a lot of our customers highly value our fast customer service responses, we also see that several customers also value autonomy. Our response time is reduced outside of business hours, so we created these easy-to-follow PDF guides and videos to help you tend to your drivers’ immediate needs while they are out on the road.
For added convenience, we have also made these guides in Spanish that you can see by clicking here. Viewing any of these guides will be done on a new tab.
What You Can Do
- Activate/Inactivate Cards
- Reset Transaction Counts
- Change PINs
- Change Gallon Limits
What You Cannot Do
- Block and Unblock Zip Codes
- Block and Unblock States
- Change Time Profile
- Add or Remove Product Settings
We don’t want you to think that we’re flaking out on our work or losing our willingness to help you. We created this page to empower you in helping your drivers at anytime, and most importantly have the tool to help your drivers fast, and ensure that they are never more than a few minutes away from getting a full tank and being back on the road.
If you do need help with unblocking states and zip codes so your drivers can fuel, let us know by calling or emailing us.