Not only do you receive access to wholesale prices on gas and diesel, you receive the autonomy of having control over your cards and their settings We created this page and video series to empower you in helping your drivers at anytime, and most importantly have the tools and knowledge to help your drivers fast, and ensure that they are never more than a few minutes away from successful troubleshooting and getting back on the road.
Activating and Deactivating Cards
Some examples of needing to activate a card:
- If an employee has been rehired
- If an employee is driving for the company again
Some examples of needing to deactivate a card:
- If you plan on a vehicle to receive auto maintenance
- If a driver is planning to be on vacation or extended leave
- If a physical card is lost or stolen
Activating and Deactivating Drivers’ PINs
Some examples of needing to activate a driver’s PIN:
- If an employee has been rehired
- If an employee is driving for the company again
Some examples of needing to deactivate a driver’s PIN:
- If an employee is planning to be on vacation or extended leave
- If an employee is no longer driving for the company
Activating and Deactivating Drivers’ PINs Step-by-Step Guide
Changing Daily Gallon Limits
You can change gallon limits by either increasing or decreasing the limits. You can increase a driver’s daily gallon limit if he or she is consistently reaching that limit and decrease if you find that a driver has a limit that he or she usually does not reach. Reducing a gallon limit also lowers the chance of fuel fraud and theft.
Changing a PIN
You can change a driver’s PIN (Floating PIN System) or a card’s PIN (Single Card System) if he or she keeps forgetting it or your company wants to practice good security with changing PINs on a routine basis.
Resetting Transaction Count
If one of your drivers reach their daily transaction limit while on-route to his or her destination, you can reset his or her transaction count to zero (0) so the driver can keep fueling.
Accessing and Understanding the Transaction Menu
Shortly after the driver returns the pump back to the stand at a fuel station, data is collected and displayed in the CFNNet Portal Transaction Menu. Learn how to use the CFNNet Portal to access the Transaction Menu and understand the data points that are collected on each transaction.
Accessing the Authorizations Menu to See and Understand Card Denials
The CFNNet Portal Authorization Menu shows why your driver was denied at the pump. Learn how to access the Authorization Menu, how to read each denial, and the solutions for each denial to prevent them from happening again.
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